Directions: The Ice Factor will have AA directional signage around York City Centre, so look for signs saying “York Christmas Ice Rink” to find our location.
From Leeds/A64
1-From Leeds direction, head to York on A64
2-Turn off at the interchange for A19 South of York and follow the signs for Designer Outlet and Yorks Christmas Ice Rink.
From Scarborough/Malton using A64
1-From Scarborough/Malton, head to York on A64.
2-Follow the signs for Designer Outlet and Yorks Christmas Ice Rink..
Public Transport: Nearest train station is York station. Tel: 0845 225333. Park and ride bus, http://www.york.gov.uk/parking/ride or http://www.yorkshirecoastliner.co.uk and http://www.firstgroup.com for all local bus services.
Venue Box Office Information: Ticket Hotline: 0844 847 1523 or book online at www.ticketweb.co.uk. To book parties, clubs, school groups or groups of 20+ call 01653 619169 or email admin@theicefactor.co.uk
Box Office Collections/Venue pickup: Tickets booked through Ticketweb can be sent to you by post. You can also buy tickets on site at the ticket office.
General Policies: N/A
Age Restrictions: Children must be 16 and under to qualify for a children’s ticket.
CHILDREN UNDER THE AGE OF 8 MUST BE ACCOMPANIED BY AN ADULT ON THE ICE.
PENGUIN HIRE
* Penguins cannot be pre-booked. Penguins can only be bought on a first come first served basis.
* There is a high restriction when purchasing a penguin for a child. Ask the box office on site for more details.
Wheelchair Access: Wheelchair access is available, however please ring the office first for availability on 01653 619169.
Miscellaneous: • WEATHER CONDITIONS - The rink can operate in nearly all weather conditions. Please bring suitable outdoor clothing. This is an outdoor event and no refunds will be given due to inclement weather. In the unlikely event that the Event Manager deems it necessary to close the ice rink, alternative sessions will be offered for skating, subject to availability.
• There is a heated rinkside bar and café offering a selection of hot and cold food, a large choice of wines, spirits, beers, soft drinks and winter warmers. Please see www.theicefactor.co.uk for more information.
• Cloakroom facilities available on site
Parking Facilities: There is free parking at York Designer Outlet.
Capacity: 0
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