(e-tickets is only available for select events. If it is available you'll see it as one of your delivery options during purchase.)
Here's how it works:
Once you've completed your purchase you'll receive two separate emails. The first will contain your order confirmation and the second will include your tickets attached in a PDF file format. All you need to open this file is Adobe Acrobat Reader, which you can download for free.
You now have your tickets and you can either print then out now or save them on your computer to print out later. You can also access your tickets at any time by logging into your TicketWeb account.
Take the your printed e-tickets ticket to the event and your this will be scanned on entry.
It really is that easy!
Quick, convenient delivery.
You get your e-tickets tickets right away. That means there's no box office collection queues or mail delivery to wait for.
You print them when you need to, if the dog eats them, just print them out again!
You can forward them to your friends, so they can print their own.
No. In fact, you probably already have exactly what you need which is :
Yes, of course.
The ticket that comes out of your printer is a valid, legitimate ticket. Make sure you keep it in a safe place like you would cash and protect it just like you would any other ticket.
Only the first scan of the barcode on your ticket will be permitted entry.
Make sure you keep it in a safe place like you would cash and protect it just like you would any other ticket. If more than one copy were to arrive, the barcode scanner will alert the attendant that the ticket has already been used and access will be refused. If there is a dispute, the purchaser's name appears on every ticket.
Venues need scanning hardware to be able to be able to offer e-tickets. We're working on getting this technology out to more and more venues and availability is increasing every day.
First try the following:
Please check to make sure you have Adobe Acrobat Reader 4.0 or higher.
Make sure your printer is on and the cables are connected to your computer. (Sorry! It happens!)
Make sure your printer has enough memory available, try closing any unnecessary programs.
Still can’t print? Probably best to give us a call on 08444 999 999.
Probably best to give us a call on 0333 321 9990.
We can cancel and invalidate lost or stolen e-tickets tickets so please call us on call on 0333 321 9990.
Alter your security settings. The following instructions explain how to do this in Outlook Express.
Choose Tools then select Options and click on the Security tab.
In the Options window look for a statement that reads "Do not allow attachments to be saved or opened that could potentially be a virus", uncheck this option and click Apply.
Wording and placement may vary depending on your operating system.
Go back to your email and you will now be able to open the attachment.
If you want to keep this security option on for future emails, simply re-check the option after you have printed the tickets.