About TicketWeb

It's unusual for us to sell accessible seating for the majority of events. However, on the rare occasions when we do, the event itself and ticket description should clearly state this.

If we have any information about how to make a arrangements for a specific event we'll post an answer in our help desk, so please check here first.

Usually, the venue or event organisers prefer to handle requirements bookings themselves so we would recommend contacting them direct in the first instance or please refer to the helpdesk for further assistance.

For special needs enquiries and bookings for any of the O2 Academy venues or the Shepherds Bush Empire, you'll find the relevant contact information below. Please note that no other enquiries can be dealt with on these lines.


O2 ABC Glasgow0141 332 2232
O2 Academy Birmingham 0121 262 3000 (press option 6)
O2 Academy Bournemouth 01202 729 127
O2 Academy Bristol 0117 927 9227
O2 Academy Brixton 0207 787 3159
O2 Academy Glasgow 0141 418 3000 (press option 0)
O2 Academy Islington 020 7288 4400 (press option 0)
O2 Academy Leeds 0113 389 1559
O2 Academy Leicester 0116 223 1111
O2 Academy Liverpool 0151 707 3200 (press option 6)
O2 Academy Newcastle 0191 260 2020
O2 Academy Oxford 01865 813 500
O2 Shepherds Bush Empire 020 8354 3300
O2 Academy Sheffield 0114 253 7777

Return to helpdesk