Got a question about your booking or how TicketWeb works? You're in the right place – welcome to the TicketWeb helpdesk!


Most questions can be answered in this section so make sure to check below for the quickest way to solve your query. Just click on the question that applies to you...

Your Booking

Payment Methods

Cards we accept

You can use any of following cards to pay online or over the phone:

  • Visa
  • Visa Delta
  • Visa Electron
  • American Express
  • Mastercard

We regret that we are unable to accept Solo cards as payment.

Delivery Options Guide

Other FAQs

Still not found the answer to your question? Browse the latest info below, search for query or call 08444 999 999 - calls cost 5p per minute from a BT landline, other networks may vary & calls from mobiles may cost significantly more. This number can get pretty busy at times so please bear with us..."