South West Four Weekender 2014
General Event Information
Saturday 23 August
Sunday 24 August
SOUTH WEST FOUR OPENING TIMES ARE: 12.00 TILL 22.30
THERE IS NO ENTRY TO THE EVENT AFTER 21.00
BARS AND CATERING CLOSE AT 22.00
VIP ENTRANCE CLOSES: 19.00
South West Four is an 18 and over event. If you are lucky enough to look younger than 18, please make sure that you have ID which you can provide on request.
We are operating a 'challenge 21' policy at the bars so any person who appears to look younger than 21 may be asked for ID. If they cannot provide suitable ID, the bar will refuse to sell them alcohol.
Please note that the drinking age for the 'challenge 21' policy is actually 18.
THEFT / PICK POCKETING
SOUTH WEST FOUR, like any event that draws large numbers of people, can occasionally be attended by pickpockets who are looking to steal mobile phones and other valuables from the crowds. Becoming a victim of crime will make your night out memorable for the wrong reasons. Being careful and taking some simple precautions will reduce your risk of being targeted by those looking to take advantage of fun loving visitors like you . Here are some steps to help you have a safe and enjoyable festival:
" Avoid displaying you phone and valuables unnecessarily.
" Don't keep cash, cards and valuables in one place. Spread them out among your pockets and clothing using pockets secured by zips/buttons or in pockets inside jackets where possible. Be aware that in a crowded environment, where contact with other people is unavoidable, thieves will try to unzip/unbutton pockets and bags.
" Be aware of the behaviour of those around you. Report anything suspicious to a security guard or police officer.
" Stick with your friends and identify a suitable meeting point so if you do get split up you can find each other even if someone has lost their phone or had it stolen.
" As soon as you realise that any of your property is missing, inform both the venue's security and police immediately. Do not wait until you get home. South West Four has a clearly marked lost property area located next to the main entrance.
" Contact your network provider to ask for the SIM card and handset to be blocked. Telephone numbers can be found on http://www.nmpcu.police.uk/network-numbers.php
" Register your mobile phone IMEI number and the serial numbers of other valuables for FREE on www.immobilise.com or similar property registration sites
" Activate you phone's security code so that the phone can only be used in-putting this code.
" Back up all your contacts and data before you leave home.
There is a zero tolerance to drugs at SW4. Offenders will be handed over to the police and drug dealers will be prosecuted. Those caught in possession of personal drugs will be evicted from site whatever the circumstances.
There will be drug searches at the front entrance as well as sniffer dog patrolling the queues.
No alcohol or food is allowed to be taken into the event by visitors.
BUYING TICKETS OFF TOUTS
As everyone is aware, all festivals are plagued by touts every year.
Do not buy tickets from anything other than a bona fide ticket agency or seller. If you do otherwise, you run the risk of having bought either a forgery or a stolen ticket.
Since 2008, we have installed a state of the art ticket scanning system. This resulted in nigh on 1000 forgeries being discovered at the entry gate to the event that year. Encouragingly considerably less were evident from 2009 onwards.
These people were not allowed in and some got quite upset about it. At the end of the day, the only people that gain from this are the touts. Whatever your excuse, you will not gain access to the event with a forgery. Please also be aware, that as tickets are all barcoded, stolen tickets can now be cancelled and again if your ticket is identified as having been stolen you will not gain access.
So once again, we strongly advise that you only buy tickets from established agencies or genuine ticket sellers. If in doubt, contact the organisers on firstname.lastname@example.org
If you do get refused entry to the event as your ticket is a forgery or stolen, please do not come crying to the organisers. You are an adult and as such should know better than to take this risk by buying a ticket from anyone that cannot prove to you that they genuinely represent this festival.
HOW TO GET TO THE SOUTH WEST FOUR WEEKENDER 14
The nearest London Underground tube station is Clapham Common and Clapham South on the Northern Line (Zone 2). Please note that Clapham Common tube will be closed when the event finishes. The best Tube options for getting home will be Clapham South.
Plan your journey: www.tfl.gov.uk
By London Overground
The nearest London Overground station is Clapham High Street. The station is located on the Overground from Clapham Junction to Highbury & Islington.
Plan your journey: http://www.nationalrail.co.uk
The nearest National Rail station is at Clapham Junction. Trains run to and from London Victoria or London Waterloo. Please note that Clapham Junction is 25 minutes' walk from the festival site.
Plan your journey: http://www.nationalrail.co.uk
Numbers: 35, 37, 88, 137, 155, 255, 345, 355, 417. Night bus N35, N37, N155, N137, N345
Plan your journey: www.tfl.gov.uk
SECURITY AT SOUTH WEST FOUR WEEKENDER 2014
Request to all ticket holders
Due to the constant terrorist threat existing in London as well as an increase in pick pocketing, event security will be thoroughly checking all bags belonging to ticket and pass holders entering the event site.
This is however a time consuming job, therefore can ticket holders aim to arrive to the event site earlier than in normal circumstances as well as cooperate fully with all requests from the event security staff.
The promoter reserves the right to check any bag or person that it may deem suspicious. They will also be profile searching individuals on entry in our battle against pick pockets.
Please accept the promoters' apologies should you experience longer than usual queues. Safety checks will be undertaken for the good and safety of all present at the event.
INFORMATION FOR DISABLED VISITORS
The festival is fully accessible to wheelchair users. Please note though that being situated on a green field site it is basically parkland and maneuverability is limited as such. The ground is notoriously hard but, of course, dependent on weather conditions.
Each of the main toilet blocks in the festival includes disabled toilets, as will the disabled person's viewing platform.
This disabled person's viewing platform is for the Main Stage and will provide a great sight line above the crowd to see the acts on stage.
There will be a fully equipped medics' tent located on site throughout the event.
If you have any enquiries regarding disabled access and facilities at the festival, please contact email@example.com
CLOAKROOM / CASH POINT MACHINES / LOST PROPERTY
Please note that there are no cloakroom facilities at this event. Please only bring with you what you are happy to carry.
However, there are ATM machines onsite. These accept debit and credit cards. Transactions are subject to surcharges
If you lose any of your personal possessions at the event, please contact us directly on firstname.lastname@example.org We will then be able to inform you on whether your article has been handed in and how to retrieve it.
In the unlikely event that the festival site has to be fully evacuated, the event would not continue on that particular day. If the reason for the evacuation falls under the heading of 'force majeure', there would not be any refunds. Adverse weather conditions or an act of terrorism are classified as an act of God.
If a full evacuation occurred and you wish to complain please do so by contacting us through our web site.
Music levels at all events on Clapham are a very sensitive issue.
Lambeth Council set licensing conditions which include music sound levels. The organisers do everything in their power to maximise the situation by employing the best PA companies and noise consultants. Added to the set levels, other influences such as atmospheric conditions and wind conditions can make it extremely difficult to get the high music sound levels that some may expect. Should the levels not be to your liking, we can only apologise and rest assured that we have the best people working on it. However, we are restrained by conditions set on us by the Council.
As we all know, the weather in this great country of ours is unpredictable to say the least. Please therefore keep an eye on the weather forecast for the South West Four Weekender and, should it look like raining, bring suitable apparel to keep dry…. if you so wish. There are tented arenas on the site but these can only accommodate half the audience at a push.
So if rain is likely bring your brolly and put on your wellies! Nothing stops a good party.
FOOD AND DRINK
No chairs, tables, BBQs or other such articles may be brought into the event site.
Alcohol and food are not allowed into the event site. Food, alcohol and drink will be available for purchase within the event.
Soft drinks in glass or cans will not be allowed into the event site.
You may however bring in soft drinks in plastic or paper containers under 500ml for personal consumption.
Exposure to loud music can cause injury to your hearing
Strobe lights and smoke machines may be in use within event site
Pick pockets operate at all large attendance events nowadays and specifically target mobile phones. Please be street wise and keep your personal belongings somewhere safe. Only bring to SW4 what you really need to have a good time and in order not to make life easy for pick pockets keep all your belongings well hidden. Make sure all hand bags are closed at all times. Do not become a victim of crime.
ACCESSIBLE TICKETING - Please contact -Ticketmaster 0800 988 4440
The venue is fully accessible for wheelchair users.
Please note though that being situated on a green field
site it is basically parkland and manoeuvrability is limited
as such. The ground is notoriously hard but, of course,
dependent on weather conditions.